ck998 Privacy Policy

ck998 is a secure and reliable mobile gaming platform operated for players in Bangladesh. This privacy policy ("Policy") describes how ck998 collects, uses, stores, and protects users' personal information.

By registering on the ck998 platform or using its services, you are considered to have accepted the terms of this Policy. This Policy applies equally to our website, mobile application, and all related services.

We are committed to complying with applicable laws and regulations in Bangladesh and handle your information with the highest level of professionalism.

The ck998 platform may collect the following types of information:

2.1 Information You Provide Directly

• Full name and username
• Email address and mobile number
• Date of birth (for age verification purposes — users under 21 are not permitted to use this platform)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers (for transaction processing)
• National ID or passport details for identity verification (where applicable)

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Activity logs on the platform — which pages you visited and how long you stayed
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may occasionally receive limited information from payment processors or identity verification providers, which is used solely for the purpose of delivering necessary services.

ck998 uses your information only for the following purposes:

• Account management: To create, verify, and manage your account.
• Transaction processing: To complete deposits and withdrawals — the minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.
• Bonuses and promotions: To correctly deliver welcome bonuses and other offers.
• Security and fraud prevention: To ensure account security and prevent unauthorized access.
• Customer support: To resolve your complaints or queries — for managing our 24/7 live chat and email support.
• Legal compliance: To retain and disclose information as required by applicable law.
• Platform improvement: For analytical purposes to improve service quality and enhance the user experience.
• Responsible gaming: To monitor gaming behavior and, where needed, provide assistance and set limits.

ck998 never sells or rents your personal information to third parties for commercial purposes. Information may be disclosed only in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be shared with regulatory authorities when required by court order, government directive, or legal duty.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. Users will be notified in advance in such circumstances.

4.4 With Your Consent

In any case other than those listed above, your explicit consent will be obtained before disclosing your information.

ck998 applies industry-standard security measures to protect your information. Our key security measures are:

• SSL encryption: All data transmitted on the platform is encrypted using SSL (Secure Socket Layer) technology, preventing third parties from reading it.
• Secure servers: Your data is stored on secure, controlled servers.
• Access controls: Only authorized staff can access the necessary information, and their activities are monitored.
• Two-factor authentication: A two-step verification process is in place to strengthen account security.
• Regular security reviews: Our security procedures are regularly reviewed and updated.

Although we take every possible security measure, it is not possible to make data transmission over the internet entirely risk-free. Therefore, you also bear responsibility for keeping your password confidential and staying alert to your account's security.

The ck998 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

6.1 Types of Cookies

• Essential cookies: For operating the core functions of the platform — maintaining login sessions and ensuring security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To review platform usage and improve service quality.

6.2 Managing Cookies

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may limit some functionality of the platform.

ck998 retains your personal information only for as long as necessary. The retention policy is as follows:

• Active accounts: Information is retained for the entire duration that the account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention.
• Transaction records: Records of financial transactions are retained for the period required by applicable law.
• Analytics data: Aggregated and anonymized data may be retained for a longer period.

Once the designated retention period ends, data is securely deleted or anonymized.

As a user of the ck998 platform, you have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can have incomplete or inaccurate information corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In some circumstances, you can request that the use of your information be limited.
• Right to object: You can object to the processing of your information for specific purposes.
• Right to portability: You have the right to receive a copy of your information.

To exercise these rights or make any data-related request, please contact our support team. We will endeavor to respond to every request within a reasonable time.

ck998 explicitly states that this platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age is verified during the registration process. If we hold any information belonging to a minor, it will be deleted immediately and the associated account will be cancelled. If you are aware that a minor is using our platform, please notify our support team.

ck998's servers may be located in various countries. Even if your data is processed or stored outside Bangladesh, we ensure that such transfers comply with applicable data protection regulations and that the standard of protection for your data is maintained.

For cross-border data transfers, we put in place appropriate contractual safeguards (such as data processing agreements).

The ck998 platform may occasionally contain links to third-party websites. This Policy applies only to ck998's own services. How your information is used on other websites is governed by those websites' own privacy policies.

You are advised to read the privacy policy of any third-party website before visiting it. ck998 is not responsible for the data collection practices of third parties.

ck998 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you in the following ways:

• By posting a notice on the platform
• By sending a message to your registered email
• By updating the "Last updated" date on this page

If you continue to use the platform after a revised policy takes effect, this will be considered your acceptance of the new policy. You are therefore advised to review this page regularly.

If you have any complaint or concern regarding your personal information, please contact the ck998 support team first. We will review your complaint within a reasonable time and take appropriate action.

If you are unable to reach a satisfactory resolution by contacting us, you may raise a complaint with the relevant authority. We always encourage resolving disputes through proper channels.